Cargo Flight Analyst | Qatar Airways
Organisation: Qatar Airways
Job Function: Cargo
Employment Type: Full Time - Permanent
City: Middle East | Qatar | Doha
Last date of application:23-Nov-2017
About the Job:
Reporting to Manager Cargo Route, your role is to optimize the cargo capacity of a group of flights in order to maximize their revenue contribution to network, finding the right balance between load factor and yield.
You will manage the flights over their booking cycle by forecasting the cargo capacity, setting inventory controls and overbooking levels and filtering the demand.
You will need to monitor the performance of flights and take proactive and corrective actions.
ACCOUNTABILITY :
The Flight Analyst is responsible for a set of flights and gets to make independent commercial and operational decisions to deliver maximal network contribution of his/her flights.
This happens by:
Forecasting the available capacity for cargo on the flights
Understanding the booking behavior by analyzing data, refining that into a strategy and taking necessary actions during the booking window of the flights
Working closely with Sales teams to drive the desired type of cargo in his/her flights
Evaluate incoming bookings if they meet the set commercial thresholds and operational restrictions of the aircraft and origin/destination airport
Find and create alternatives such as flight routing adaptations, Road Feeder Services, and interline solutions to accommodate lucrative bookings
Hand over the flights to Operations with instructions how to fit the cargo into the aircraft
Manage possible irregularities such as re-booking offloaded cargo.
Since our network covers the entire globe, Flight Analysts work in three shifts to ensure delivering best service to our valued customers. Most of the work will be carried out during the morning (6am to 2pm) and afternoon (2pm to 10pm) shifts; night (10pm to 6am) coverage is limited and therefore Flight Analysts have a night shift usually in every 12 weeks.
The role offers a good mix of operational duties such as taking decisions in booking inquiries and being in contact with the network, analyzing and developing processes and tools.
Typically most days Flight Analysts are handling their operational responsibilities but thanks to dynamic nature of air cargo business and our growing network every day are different.
About You:
You will need to hold a Bachelors Degree with a major in mathematics, computer science, economics or finance with an added specialization in revenue management (preferred). It will be an added advantage if you have previous experience in Cargo Revenue Management or having previous experience in another Cargo department (Operations, Sales or Customer Service).
Knowledge of Cargo reservation and tracking system, overall cargo operations and set up is necessary.
You will need to have a very good command in English and have excellent computer skills (Word, Excel) and should have an understanding of Revenue Management concepts.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate
4. NOC (Qatar Airways Group Employees Only)
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